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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


April 15, 2023

5  out of  5 rating by D F
"When I bought a new car and transferred my previous car to another person, there were a lot of details to navigate. Brock guided me through the entire process with patience and understanding. I felt safe and taken care of."

Eugene Nam

March 22, 2023

5  out of  5 rating by Eugene Nam
"Was able to easily transfer out of state insurance bundle and had the pleasure of working with Brock, Brad and Lori. All agents from Margaret Yamashita's office are super helpful, courteous and knowledgeable. Thank you!"

Yolanda Lopez

October 19, 2022

5  out of  5 rating by Yolanda Lopez
"ALWAYS RECEIVE THE MOST EXCELLENT SERVICE FROM MY AGENT PERIOD! We have been with State Farm for many, many years and they have never disappointed us. I would highly recommend Margaret Yamashita & staff at State Farm Pearl City for all of your needs."

Richard Yamane

July 21, 2022

5  out of  5 rating by Richard Yamane
"I was in the market for my bundled (auto/home/umbrella) insurance needs with the retirement of my previous insurance agent. I looked at several companies and State Farm caught my attention. The reviews of both the company and their agent, specifically Margaret Yamashita, were very, very good. I therefore solicited quotes for my bundled insurances. I was very pleased with the quotes and especially the outstanding customer service provided by Margaret and her staff member, Brock. After reviewing the quotes and meeting with them personally on several occasions, I selected State Farm, as my insurance carrier. I look forward to many, many years of great service from the company, and especially the excellent interaction I had with Margaret and Brock."

Leo Bowman

July 19, 2022

5  out of  5 rating by Leo Bowman
"I’m so glad that I switched from Allstate to State Farm.. Margaret makes you feel like family! She takes the time to offer ways to lower your premium. You get the feeling she’s got your back! I intend to be a client forever! I do have friends that wants to change their agent to her!"

Jennifer Kusterbeck

May 31, 2022

5  out of  5 rating by Jennifer Kusterbeck
"I was incredibly pleased with how quickly and easily State Farm Insurance Agency was able to assist me in finding the best quote for my vehicles and home. Margret was the agent that assisted me. She is very courteous and professional. She helped me get an auto quote lined up quickly and cheaper than my previous insurance company. I am happy with the switch over and will continue to go through them for all my insurance needs in the future. I would highly recommend them to anyone looking for help in finding the best home, auto and life insurance, without all the headache and hassle of trying to go through the process on their own."

Tonia Hicks

May 21, 2022

5  out of  5 rating by Tonia Hicks
"Our experience with the office of Margaret Yamashita and her staff has been wonderful. It's been very easy to contact them when we've needed and they've all been so extremely friendly to deal with, especially Brad. Thank you all."

Lynette Brezee

May 17, 2022

5  out of  5 rating by Lynette Brezee
"Agents has been very professional and helpful. I’m always informed of updates and reminders that helps me in my busy schedule. I enjoyed the discounts that they have given me for being a responsible driver…Mahalo State Farm and the staff at Margaret Yamashita’s Office"

Baron Mizusawa

May 6, 2022

5  out of  5 rating by Baron Mizusawa
"Great serv8ce. Friendly staff."

Soso Diosa

May 4, 2022

5  out of  5 rating by Soso Diosa
"I went in without an appointment and was assisted right away! Amazing customer service, professionalism and aloha! My mother and I have been with Margaret Yamashita for over ten years, and will continue to do so!"

Roel Collado

April 15, 2022

5  out of  5 rating by Roel Collado
"great and wonderful services"

Lisa Lemalu

April 11, 2022

5  out of  5 rating by Lisa Lemalu
"I am posting on behalf of my mother Maria Muliufi. She does not have access to email or internet, but specifically told me to post this for Ms Lori Inciong. She wants to acknowledged the service Ms Inciong provided to her. She has been a great help and was always happy to follow up with her application to the end. Ms Inciong was always available to take her call, despite the time and date difference. She highly recommends her service and Margaret Yamashita State Farm insurance to anyone looking for an insurance agent. All the best! Maria Muliufi, a satisfied customer."

Garfy InHawaii

April 5, 2022

5  out of  5 rating by Garfy InHawaii
"We've been with State Farm for almost "forever" and been with Margaret since she started her agency (taking over for a previous agent's business). She and her staff are very accommodating and professional. They're knowledgeable and if they don't have an answer for you right then and there, they'll research it and get it for you. They are truly local in feel and will make you feel as a part of the "family". You can't go wrong with them!"

Dean Tano

March 26, 2022

5  out of  5 rating by Dean Tano
"Margaret and her ohana are Outstanding, especially Lori. Like a good friend and neighbor, she is always there to assist."

Un Jung Noh

March 24, 2022

5  out of  5 rating by Un Jung Noh
"Margaret and her team has the friendly customer service and the professionalism. Having experienced a major car accident they have the expertise, patience and care in assisting personally in getting all the help needed. Thank you for the excellent service!"

jakey bonbon

March 3, 2022

5  out of  5 rating by jakey bonbon
"Brock is cool, his explanations are very easy to follow, he's good at understanding my questions, and he moves pretty quickly. If you're interested in a solid character person I recommend"

Chase Hamano

July 7, 2021

5  out of  5 rating by Chase Hamano
"Margaret and her team have always been incredibly reliable and helpful in meeting our insurance needs! 10/10!"

Kent Ryckman

May 2, 2021

5  out of  5 rating by Kent Ryckman
"State Farm rep, Brock Honda, assisted me the other day. He was very friendly and professional. I could tell that he was looking out for my best interests and I greatly appreciated that. He seemed knowledgeable all around about the insurance services the Company provides. He went the extra mile to look into exactly what I needed and even provided virtual supporting documents. I couldn't have asked for better customer service. I definitely recommend Margaret Yamashita's office if you are looking to protect something that matters to you."

M Dan

April 2, 2021

5  out of  5 rating by M Dan
"Friendly staff and great customer service."

Kendall Goo

February 26, 2021

5  out of  5 rating by Kendall Goo
"Brock was an awesome help with setting up and adding vehicle on current policy. Brock was the ultimate professional, knowledgeable, patient, and thorough. He worked even though office hours had ended. Provided great service and is definitely a huge asset, to any business/employer."

Shane Dili

March 30, 2019

5  out of  5 rating by Shane Dili
"Good customer service. Nice people. However, the parking underneath fills up fast. You might have to park outside and walk in."