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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gail Uchima

November 9, 2024

5  out of  5
rating by Gail Uchima
"Requested a copy of my updated homeowners policy and it was done within the hour. Both Brock and Brad were helpful in fulfilling my requests promptly."
We responded:
"Thank you so much Gail! We really appreciate your feedback!"
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David S

August 10, 2024

5  out of  5
rating by David S
"Margaret Yamashita has been my insurance agent for the last 10 years and I couldn’t be more satisfied with the service she’s provided. From the very beginning, Margaret was professional, knowledgeable, and incredibly responsive to all of my questions and concerns. Margaret took the time to thoroughly explain my options and helped me choose the best coverage tailored to my needs. Her attention to detail and commitment to ensuring that I was well-informed made the entire process seamless and stress-free. What truly sets Margaret apart is her genuine care for her clients. She consistently went above and beyond to make sure I felt comfortable with my decisions and provided ongoing support even after everything was finalized. It’s clear that Margaret takes pride in her work and is dedicated to providing the best possible service. I highly recommend Margaret Yamashita to anyone looking for a reliable and caring insurance agent. She is truly a gem in her field, and I am grateful to have had her assistance!"
We responded:
"Hi David, Thank you so much for the wonderful review! Thank you also for your loyalty – we really appreciate having nice customers like you! I’m glad we’ve been able to help you over the past years and look forward to working with you in the future! Your kind words mean a lot to me. If you ever need anything in the future, please don’t hesitate to reach out to myself and my team. - Margaret Yamashita - State Farm Insurance Agent, Pearl City, HI"
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Milagros DeLeon

June 20, 2024

5  out of  5
rating by Milagros DeLeon
"Lori helped me with all my insurance -car & life insurance. She explained all the benefits and advised me on how I can save."
We responded:
"Milagros, I'm thrilled to hear you had a great experience with Lori! I'm pleased she could assist you with your auto and life insurance needs, explaining all the benefits and helping you save. We're grateful for your positive feedback and look forward to assisting you further in the future! - Margaret Yamashita - State Farm Insurance Agent, Pearl City, HI"
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Rascel Willis

June 13, 2024

5  out of  5
rating by Rascel Willis
"Thank you for the great review and answering all of my questions. Top tier service as always."
We responded:
"Thank you, Rascel, for your 5-star rating and for appreciating our top-tier service! I'm pleased to hear that we could answer all your questions. Your satisfaction is our priority, and I'm grateful for your positive feedback. Feel free to reach out for any future insurance needs! - Margaret Yamashita - State Farm Insurance Agent, Pearl City, HI"
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Karen Domingo

June 1, 2024

5  out of  5
rating by Karen Domingo
"They are awesome! They always find a way to help you to get you insured. Try to find the right price and what you can meet in your payments."
We responded:
"Karen, we're thrilled to have helped you find the right insurance coverage at a price that fits your budget! Our team is always here to assist you with your insurance needs. Thank you for your positive feedback! Margaret Yamashita - State Farm Insurance Agent, Pearl City, HI"
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Daniel Florenco

May 31, 2024

5  out of  5
rating by Daniel Florenco
"Margaret’s office did a great job in helping me setup my renters insurance. Excellent customer service and friendly staff. I would highly recommend."
We responded:
"Daniel, I'm thrilled to hear you had a great experience setting up your renters insurance with us! Our team is pleased to have provided you with excellent customer service and we appreciate your recommendation. If you ever need assistance in the future, we're here to help! - Margaret Yamashita - State Farm Insurance Agent, Pearl City, HI"
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Jerald Jhun Agustin

May 16, 2024

5  out of  5
rating by Jerald Jhun Agustin
"I’m a new customer to State Farm and very happy with their Customer Service and they’re very efficient. I would definitely recommend."
We responded:
"Jerald, we're thrilled you're pleased with our efficient customer service at State Farm! We're grateful for your recommendation and look forward to assisting you further. Thank you for choosing us! - Margaret Yamashita - State Farm Insurance Agent, Pearl City, HI"
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Jason Wong

May 7, 2024

5  out of  5
rating by Jason Wong
"Lori helped me review my umbrella plan for car and home and guided me in raising my policy in areas that were weak. The price increase for different coverages was very reasonable. Lori ensured that I was well-informed by giving me examples of what could happen and by sharing what most people commonly do. I was very pleased with my one hour virtual meeting."
We responded:
"Thank you, Jason, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Lori, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Margaret Yamashita - State Farm Insurance Agent"
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Peter Amerino

April 18, 2024

5  out of  5
rating by Peter Amerino
"Friendly staff and great customer service"
We responded:
"A big thank you for the 5-stars, Peter! Your support is the driving force behind our commitment to excellence. - Margaret Yamashita - State Farm Insurance Agent"
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Culbert Brickwood

April 5, 2024

5  out of  5
rating by Culbert Brickwood
"I needed insurance for a condo I’m moving into that would cover my property that is not covered by HOA insurance policy. I did not know where to begin, what should I insure and how much coverage. The first person I spoke to was able to help me. She took the time to hear my concerns and what I wanted insurance for. I was advised what type of coverage I would need for what I asked for and suggested an amount I would be comfortable with. There were other coverages I did not think of that was offered and after a day of consideration I included them. I was emailed a detailed quote the same day. After comparing coverages and cost I decided to go with Margret’s office. Deciding factor was customer service, a person I can get help from and people that make my interests their priority."
We responded:
"Thank you for the detailed review, Culbert! I'm pleased to hear that you found our team helpful in determining the right coverage for your condo. Providing personalized service and ensuring your peace of mind is our priority. We're grateful for the opportunity to assist you and look forward to being there for your insurance needs. Margaret Yamashita - State Farm Insurance Agent, Pearl City, HI"
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Dwayne Nakamoto

March 29, 2024

5  out of  5
rating by Dwayne Nakamoto
"I WAS PLEASED THAT LORI HAD CALLED AT THE EXACT TIME SHE SAID SHE WOULD. SHE'S VERY KNOWLEDGEABLE IN REVIEWING MY COVERAGE AND IS NEVER PUSHY. SHE'S VERY EASY TO TALK WITH AND HAS MY BEST INTERESTS ALWAYS FIRST. MARGARET HAS A "GEM" OF AN EMPLOYEE IN LORI AND I KNOW THAT I'M ALWAYS BEING TAKEN CARE OF, BY LORI, AND THE REST OF HER STAFF. MAJALO'S!"
We responded:
"Thank you, Dwayne Nakamoto, for sharing your positive experience with Lori and our team. We are delighted to hear that Lori provided knowledgeable and non-pushy service, always keeping your best interests first. We appreciate your kind words and look forward to assisting you with any insurance needs in the future. - Margaret Yamashita - State Farm Insurance Agent, Pearl City, HI"
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Paul Uyeda

March 21, 2024

5  out of  5
rating by Paul Uyeda
"State Farm – Margaret Yamashita – Pearl City, HI I’ve known Margaret Yamashita for over 15 years. She is very easy to talk to and has always secured our insurance needs. She knows their products and can explain in simple language so we can understand. She has earned our full trust as we know she is always looking out for our best interest. Margaret office team is the best. Whenever we call the office, we can see the “smile” on their faces and feel their eagerness to help. We highly recommend Margaret Yamashita as your agent and encourage you to call her office."
We responded:
"Thank you so much for your wonderful review, Paul! We are delighted to hear about your positive experiences with our office team. It's great to know that our expertise and our team's friendly service have earned your trust. We appreciate your recommendation and look forward to continuing to provide you with excellent insurance solutions. - Margaret Yamashita - State Farm Insurance Agent, Pearl City, HI"
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Gina Rarogal

February 26, 2024

5  out of  5
rating by Gina Rarogal
"My family and I have been with State Farm since 2008. We are very pleased and beyond Blessed to have such Amazing service and support to protect our family, vehicle, and Home! Lori I. Office Manager has been very helpful & knowledgeable in guiding us with our needs from day 1! She has become a part of our little family! Highly recommended!!!"
We responded:
"Gina, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Henrietta Gaspang

February 17, 2024

5  out of  5
rating by Henrietta Gaspang
"Brock Honda, appreciate him in every way. So knowledgeable, friendly, caring...treats me like family. I've had several issues thru the years, Brock always saved me. Margaret Yamashita, SF agent has an excellent staff, including Juanita and Brad, they help me when Brock is not available. Btw, Brock answers my questions to where I can understand. I'm glad I switched to State Farm few years back after being with my other insurance company for 30 yrs. Mahalo for your patience, understanding, giving me peace of mind. Be Safe!!! _________________________________________ Always a pleasure to chat with Lori I., she is so knowedgeable, kind, caring regarding State Farm Life Insurance...calls asap and answers my questions so I can understand. Gives me peace of mind and easier for me to make a decision. Mahalo Lori for treating me like Family, really appreciate all you do. Getting my grandbebe setup was priority and very important to me. btw, Mahalo for listening to my crazy Vegas antics...heehee!!! Stay Blessed, Safe and Healthy...same to you Margaret Yamashita (you have an awesome crew) and Staff!!!"
We responded:
"Henrietta, thank you immensely for your loyal support and this excellent review! Your continued trust in our insurance services is what motivates us to keep delivering top-notch assistance. We're here for you anytime you need advice or support, and look forward to serving you for many more years!"
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Rheanna K.

February 8, 2024

5  out of  5
rating by Rheanna K.
"Very helpful! Got into a situation where my car was stolen. They were able to help me get everything settled right away, then in less than a month I was able to get a new car! They really are fast and organized. Very reliable. Glad to have them as my insurance."
We responded:
"Rheanna, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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R G

February 8, 2024

5  out of  5
rating by R G
"I always have a great experience working with Lori at Margaret Yamashita’s office, she’s very knowledgeable and very helpful when it comes to my auto policies and my life insurance policies. She treats me like family and gets information to me that she thinks that will be helpful to me."
We responded:
"Roland, we are grateful for your kind words and thrilled to hear about your positive experience with Lori. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Lori exceeded your expectations."
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BB

February 7, 2024

5  out of  5
rating by BB
"Margaret Yamashita and her staff have managed my insurance needs for decades now. They have always handled my condominium and auto insurance (multiple vehicles!) without a glitch and in a fair and economical way. I trust their judgment and advice because it always seems to be balanced and honest. They're also good at keeping me informed of special rates and new services, so I always feel my coverage is the best it can be at the best price. An added bonus: they're all really nice people, so it's a pleasure doing business with them."
We responded:
"BB, we appreciate your kind words! It is our main goal in our office to offer great coverage options for our policyholders, and we are delighted you are satisfied with your experience. Our office is here for you whenever you need us and we are grateful you have chosen our office to help secure what matters most."
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Craig Apana

February 7, 2024

5  out of  5
rating by Craig Apana
"Margaret Yamashita and her staff does a wonderful job on identifying my needs and presenting solutions to address each and everyone. Especially Lori, she always follows up to see how things are going and usually finds ways to reduce the cost i pay. Would totally recommend them for your insurance and financial needs.."
We responded:
"Craig, thank you so much for sharing your wonderful experience with Lori and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Paul S

January 31, 2024

5  out of  5
rating by Paul S
"just got off the phone talking to Brock who was very pleasant, professional, knowing what had to be done."
We responded:
"Paul, big thanks for sharing your thoughts! Your review really brought some sunshine to our day! Brock is a valuable asset to our team, and we are thrilled to hear he was able to deliver such a stellar insurance experience! We look forward to assisting you for many years to come!"
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Lindsey Tanna

January 24, 2024

5  out of  5
rating by Lindsey Tanna
"Thank you for a very informative and comfortable review of our policy. Brad answered our questions patiently and completely. Thank you again."
We responded:
"Lindsey, thank you for taking the time out of your day to leave us a review! We love hearing about how Brad provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Dang Sumera

January 24, 2024

5  out of  5
rating by Dang Sumera
"I am just new to this insurance company and I observed they were very friendly. They gave the best service to satisfy the needs of their customer. Thanks for a friend who referred to them."
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Vernon Beate

January 18, 2024

5  out of  5
rating by Vernon Beate
"Couldn't ask for a better team. Very understanding and compassionate. Public relations outstanding."
We responded:
"Vernon, thank you! We appreciate your trust in us to take care of your insurance policies."
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Mark Mukai

January 11, 2024

5  out of  5
rating by Mark Mukai
"Juanita Ducosin was very friendly and took care of all my needs during the claims process."
We responded:
"Mark, thank you for the shoutout for Juanita! Our office loves being your good neighbor."
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Theresa Moss

January 9, 2024

5  out of  5
rating by Theresa Moss
"I have had State farm for years, and just recently connected with the State farm in Pearl City, Margaret Yamashita. I have been extremely happy with the service, the customer service, the information provided, the empathy, and the desire on their part to help whenever I've had a question or concern that I needed addressing. I highly recommend them. I have Auto and renters. I will continue to have State farm as long as I need insurance."
We responded:
"Thank you, Theresa, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Marianne Honda

January 8, 2024

5  out of  5
rating by Marianne Honda
"I recently switched my car insurance from Farmers to State Farm. I am very happy with the rates and service I receive here. I had a question this morning abt my automatic payment and called Margaret's office. I had the pleasure of speaking with Brock, who was very helpful and pleasant. I will recommend this company to friends and family!"
We responded:
"Thank you, Marianne, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Brock, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"