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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dwayne Nakamoto

March 29, 2024

5  out of  5 rating by Dwayne Nakamoto
"I WAS PLEASED THAT LORI HAD CALLED AT THE EXACT TIME SHE SAID SHE WOULD. SHE'S VERY KNOWLEDGEABLE IN REVIEWING MY COVERAGE AND IS NEVER PUSHY. SHE'S VERY EASY TO TALK WITH AND HAS MY BEST INTERESTS ALWAYS FIRST. MARGARET HAS A "GEM" OF AN EMPLOYEE IN LORI AND I KNOW THAT I'M ALWAYS BEING TAKEN CARE OF, BY LORI, AND THE REST OF HER STAFF. MAJALO'S!"
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Paul Uyeda

March 21, 2024

5  out of  5 rating by Paul Uyeda
"State Farm – Margaret Yamashita – Pearl City, HI I’ve known Margaret Yamashita for over 15 years. She is very easy to talk to and has always secured our insurance needs. She knows their products and can explain in simple language so we can understand. She has earned our full trust as we know she is always looking out for our best interest. Margaret office team is the best. Whenever we call the office, we can see the “smile” on their faces and feel their eagerness to help. We highly recommend Margaret Yamashita as your agent and encourage you to call her office."
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Gina Rarogal

February 26, 2024

5  out of  5 rating by Gina Rarogal
"My family and I have been with State Farm since 2008. We are very pleased and beyond Blessed to have such Amazing service and support to protect our family, vehicle, and Home! Lori I. Office Manager has been very helpful & knowledgeable in guiding us with our needs from day 1! She has become a part of our little family! Highly recommended!!!"
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Henrietta Gaspang

February 17, 2024

5  out of  5 rating by Henrietta Gaspang
"Brock Honda, appreciate him in every way. So knowledgeable, friendly, caring...treats me like family. I've had several issues thru the years, Brock always saved me. Margaret Yamashita, SF agent has an excellent staff, including Juanita and Brad, they help me when Brock is not available. Btw, Brock answers my questions to where I can understand. I'm glad I switched to State Farm few years back after being with my other insurance company for 30 yrs. Mahalo for your patience, understanding, giving me peace of mind. Be Safe!!! _________________________________________ Always a pleasure to chat with Lori I., she is so knowedgeable, kind, caring regarding State Farm Life Insurance...calls asap and answers my questions so I can understand. Gives me peace of mind and easier for me to make a decision. Mahalo Lori for treating me like Family, really appreciate all you do. Getting my grandbebe setup was priority and very important to me. btw, Mahalo for listening to my crazy Vegas antics...heehee!!! Stay Blessed, Safe and Healthy...same to you Margaret Yamashita (you have an awesome crew) and Staff!!!"
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Rheanna K.

February 8, 2024

5  out of  5 rating by Rheanna K.
"Very helpful! Got into a situation where my car was stolen. They were able to help me get everything settled right away, then in less than a month I was able to get a new car! They really are fast and organized. Very reliable. Glad to have them as my insurance."
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Roland Garvin

February 8, 2024

5  out of  5 rating by Roland Garvin
"I always have a great experience working with Lori at Margaret Yamashita’s office, she’s very knowledgeable and very helpful when it comes to my auto policies and my life insurance policies. She treats me like family and gets information to me that she thinks that will be helpful to me."
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BB

February 7, 2024

5  out of  5 rating by BB
"Margaret Yamashita and her staff have managed my insurance needs for decades now. They have always handled my condominium and auto insurance (multiple vehicles!) without a glitch and in a fair and economical way. I trust their judgment and advice because it always seems to be balanced and honest. They're also good at keeping me informed of special rates and new services, so I always feel my coverage is the best it can be at the best price. An added bonus: they're all really nice people, so it's a pleasure doing business with them."
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Craig Apana

February 7, 2024

5  out of  5 rating by Craig Apana
"Margaret Yamashita and her staff does a wonderful job on identifying my needs and presenting solutions to address each and everyone. Especially Lori, she always follows up to see how things are going and usually finds ways to reduce the cost i pay. Would totally recommend them for your insurance and financial needs.."
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Paul S

January 31, 2024

5  out of  5 rating by Paul S
"just got off the phone talking to Brock who was very pleasant, professional, knowing what had to be done."
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Lindsey Tanna

January 24, 2024

5  out of  5 rating by Lindsey Tanna
"Thank you for a very informative and comfortable review of our policy. Brad answered our questions patiently and completely. Thank you again."
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Dang Sumera

January 24, 2024

5  out of  5 rating by Dang Sumera
"I am just new to this insurance company and I observed they were very friendly. They gave the best service to satisfy the needs of their customer. Thanks for a friend who referred to them."
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Vernon Beate

January 18, 2024

5  out of  5 rating by Vernon Beate
"Couldn't ask for a better team. Very understanding and compassionate. Public relations outstanding."
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Mark Mukai

January 11, 2024

5  out of  5 rating by Mark Mukai
"Juanita Ducosin was very friendly and took care of all my needs during the claims process."
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Theresa Moss

January 9, 2024

5  out of  5 rating by Theresa Moss
"I have had State farm for years, and just recently connected with the State farm in Pearl City, Margaret Yamashita. I have been extremely happy with the service, the customer service, the information provided, the empathy, and the desire on their part to help whenever I've had a question or concern that I needed addressing. I highly recommend them. I have Auto and renters. I will continue to have State farm as long as I need insurance."
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Marianne Honda

January 8, 2024

5  out of  5 rating by Marianne Honda
"I recently switched my car insurance from Farmers to State Farm. I am very happy with the rates and service I receive here. I had a question this morning abt my automatic payment and called Margaret's office. I had the pleasure of speaking with Brock, who was very helpful and pleasant. I will recommend this company to friends and family!"
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Duane Caringer

January 8, 2024

5  out of  5 rating by Duane Caringer
"State Farm Insurance with Margaret, Brock, Lori and the gang is simply the best. I’ve been with them for so long, over 32 years, they are my family. They will take care of any issues with just one phone call. ☝️☝️☝️☝️☝️"
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Michael Maeda

January 6, 2024

5  out of  5 rating by Michael Maeda
"Always get the best customer service from Margaret and her staff, most recently from Juanita, Brad, and Brock. They are all very professional, always polite and friendly, and very efficient."
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Ronald Spells

November 15, 2023

5  out of  5 rating by Ronald Spells
"Margaret Yamashita and her staff are Excellent! They are super nice and helpful. And our car insurances is very affordable. We even referred our son to them and he's a satisfied customer as well. Thank you for all that you do. And just wanted to add that our daughter is also a satisfied policy holder."
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Kim Holkup

October 31, 2023

5  out of  5 rating by Kim Holkup
"Margaret Yamashita and her staff are very professional and customer friendly. They are very thorough, helpful, caring and kind. We have been with them for years and have always had great service!!!"
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M A

October 30, 2023

5  out of  5 rating by M A
"Recently purchased home, auto, and umbrella insurance from State Farm. Brad assisted us throughout the entire process and really took the time to review and explain the policies, which in turn helped us to better understand the various coverage's and that they were adequate for our needs. We also met Margaret and everyone in the office seemed professional, friendly, and willing to help. Mahalo Brad and State Farm!"
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Marti K

October 19, 2023

5  out of  5 rating by Marti K
"I was really pleased when shopping for life insurance at State Farm. Lori was really knowledgeable, professional, friendly, and gave great customer service! Thank you so much!"
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Wongo Bongo

October 13, 2023

5  out of  5 rating by Wongo Bongo
"Great customer service, convenient location and excellent staff, well trained, courteous."
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Jon Ponce

October 11, 2023

5  out of  5 rating by Jon Ponce
"I had purchased a new car and was comparing quotes. I spoke to Brock who was very helpful with giving me an estimate. Great customer service and all my questions were answered. I really appreciated this as other locations were not as efficient or friendly."
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Marilyn Hamano

June 8, 2023

5  out of  5 rating by Marilyn Hamano
"Whenever I call State Farm, all of their agents are helpful, pleasant and patient. Appreciate their service every time!"
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d f

April 15, 2023

5  out of  5 rating by d f
"When I bought a new car and transferred my previous car to another person, there were a lot of details to navigate. Brock guided me through the entire process with patience and understanding. I felt safe and taken care of."